Q. Eolas Error Workaround for Online Learners


About this Guide

Sometimes as an online learner if you are using a workplace device or workplace internet you will see the following error when trying to search Eolas.

This guide shows you some steps to get around it. Please let us know in the comments below if this works or not. 

To view the images in more detail, click on them and they will open in a new browser tab.

Eolas is the name we call Ebsco Discovery Service or EDS. They mean the same thing.

Shibboleth is a method for accessing library databases and resources that we pay for you to use. We also use a product called Ezproxy for some resources in the A-Z of Databases List. 

If these methods do not work you can try accessing the databases in the A-Z of Databases work. If this fails please contact us at library@itsligo.ie

Direct Link

Try this link first and see if it works (should bring you to a login screen as in image 5) :

Direct Institute Login Link


eolas screenshot

(Image 1)


  1. Click on the login again link (image 1)
  2. Click on the Shibboleth Login Link (Image 2)
  3. From the Select your Region or Group choose Irish Edugate Federation (Image 3)
  4. Click on the link for Institute of Technology Sligo that appears (Image 4)
  5. Click on the EBSCO Discovery Service link. This is the Eolas link (Image 5)
  6. The normal login screen now appears. Use your college email address as the username and your normal college password as the password. (Image 6)
  7. You will have to accept the data protection consent on the next screen. Click Accept to use Eolas/EDS (Image 7)

You should now be in Eolas and be able to search as normal.

eolas screenshot

(Image 2)

eolas screenshot

(Image 3)

eolas screenshot

(Image 4)

select new service screenshot

(Image 5)

login screenshot

(Image 6)

gdpr screenshot

(Image 7)

  • Last Updated Thu,Dec,2020
  • Views 275
  • Answered By Aine Meehan

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Comments (2)

  1. When I click on 'login again' as per image 1, I am re-directed to this site
    by Stephen Mc Cormack on Mon,Jul,2019.
  2. That's a pity, I'll update this FAQ over the next year if I get any workaround ideas.
    by Aine Meehan on Thu,Aug,2019.